Shipping policy

Shipping Policy

Thank you for shopping with us.

All orders are processed within 1 to 3 business days after payment confirmation. Once your order has been processed and shipped, you will receive a confirmation email with tracking information.

Delivery Time

Our estimated delivery time is 7 to 14 business days, depending on the destination and local carrier performance. In some cases, deliveries may arrive sooner.

Please note that delivery times are estimates and may vary due to customs procedures, carrier delays, or high-demand periods.

Shipping Coverage

We currently ship to multiple regions. Availability of shipping options will be shown at checkout based on your delivery address.

Tracking Information

All orders include tracking. You can monitor your shipment using the tracking link sent to your email after dispatch.

Customs, Duties and Taxes

International shipments may be subject to customs fees, import duties, or local taxes. These charges are the responsibility of the customer and are not included in the product price or shipping cost.

Incorrect Address

Please ensure that your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly provided addresses.

Lost or Delayed Packages

If your package is significantly delayed or appears lost, please contact us so we can assist you in resolving the issue with the carrier.

Contact

If you have any questions about your shipment, please contact us at:

help@optivionow.site